TextBot support

Email support@textbotapp.com for help.

Not getting texts?

• Check that your number is verified in setup.
• Check that you have not opted out. If you replied STOP, text START to TextBot's toll-free number to turn texts back on.
• Check your usage in setup. Free includes 5 texts a month, up to 5 a day. TextBot Plus and PrintBot + TextBot include 150 texts a month, up to 20 a day; message segment limits also apply.
• Allow for carrier delays. Texts may arrive late or fail to arrive.

Billing

Manage or cancel your subscription in Settings → Your plan → Manage billing. Update your payment method, view invoices, switch plans or cancel there.

HELP, STOP and START

Reply HELP to TextBot for support information. Reply STOP to opt out of texts. Reply START to turn texts back on. Read the SMS program details for the full keyword list and example replies.

Remove your number

Sign in and open setup. Under your verified number, choose Remove this number. Removing your number does not clear a previous STOP: you must reply START to opt back in.

Delete your account: Settings → Delete account.